Terms & conditions

Terms & Conditions

Last Updated: October 20, 2026

Welcome to San Ysidro Car Express Shipping. These Terms & Conditions govern your use of our website, sanysidrocarexpressshipping.com, and provide general information about our vehicle transportation services.

Please read these terms carefully before using our website or requesting transportation services.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms & Conditions and applicable laws.

If you do not agree with these terms, please discontinue use of the website.

Any separate written transportation agreement accepted by the customer may contain additional terms governing the specific shipment.

2. Services Provided

San Ysidro Car Express Shipping offers information and booking assistance relating to vehicle transportation services, including:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

The exact scope of services, responsible transportation provider, pickup arrangements, and delivery conditions will be specified during the booking process.

3. Shipping Quotes and Pricing

Transportation quotes may depend on several factors, including vehicle type, shipping distance, pickup and delivery locations, carrier availability, and selected transportation method.

A preliminary estimate does not necessarily constitute a confirmed booking or final transportation price.

Any applicable fees, payment deadlines, or pricing adjustments should be disclosed in the customer’s booking agreement.

4. Booking and Scheduling

Customers must provide accurate information about their vehicles, pickup addresses, delivery destinations, and preferred shipping dates.

Pickup and delivery dates may be estimates unless expressly confirmed as guaranteed in a separate written agreement.

Transportation schedules may be affected by weather, road conditions, traffic, mechanical issues, regulatory requirements, and carrier availability.

5. Customer Responsibilities

Customers are responsible for preparing their vehicles for transportation according to the instructions provided by the assigned transport provider.

Customers should:

  • Provide accurate vehicle details.
  • Disclose mechanical problems and modifications.
  • Remove prohibited personal belongings.
  • Secure removable accessories.
  • Make the vehicle accessible for pickup.
  • Arrange for an authorized representative when necessary.
  • Review vehicle inspection documentation.

Failure to disclose relevant vehicle conditions may result in additional costs or changes to transportation arrangements, subject to the applicable booking agreement.

6. Vehicle Pickup and Delivery

Door-to-door service is subject to safe and lawful carrier access.

Large transport vehicles may be unable to enter certain residential streets, restricted areas, or locations with limited clearance.

When direct access is unavailable, an alternative nearby pickup or delivery location may be arranged with the customer.

7. Payment Terms

Payment methods, deposit requirements, balances, and payment deadlines will be communicated during the booking process.

Customers should review the applicable invoice and booking agreement before making payment.

Any additional charges must be handled according to the agreed transportation terms and applicable law.

8. Cancellation and Refunds

Cancellation eligibility, applicable fees, and refund procedures depend on the terms accepted during booking and the status of transportation arrangements.

Customers should request written clarification of cancellation and refund conditions before confirming a shipment.

Nothing in these terms limits any cancellation or refund rights provided by applicable law.

9. Vehicle Condition and Inspections

Vehicle condition should be documented at pickup and delivery.

Customers or their authorized representatives should carefully review inspection records and report any apparent discrepancies.

If damage is discovered, customers should follow the applicable carrier’s claims procedures and preserve relevant photographs and documentation.

10. Insurance and Liability

Insurance coverage, applicable exclusions, deductibles, and claims procedures depend on the responsible transportation provider and applicable agreements.

Customers should request and review relevant insurance information before shipping.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

11. Delays and Unforeseen Events

Transportation may be affected by circumstances beyond reasonable operational control, including severe weather, road closures, accidents, natural disasters, and government restrictions.

Where delays occur, the applicable transportation agreement and governing law will determine the parties’ rights and responsibilities.

12. Website Information

We aim to provide accurate and useful information on our website.

However, website content may contain errors or become outdated. Service descriptions and general information do not replace a confirmed written transportation agreement.

13. Intellectual Property

Website text, graphics, logos, and other original materials owned by San Ysidro Car Express Shipping are protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use of protected materials is prohibited unless permission is granted or applicable law permits such use.

14. Third-Party Services

Certain transportation arrangements or website functions may involve third-party service providers.

The rights and responsibilities associated with these services may be governed by additional agreements and applicable laws.

15. Privacy

Information collected through our website is addressed in our Privacy Policy.

Please review that policy to understand how personal information may be collected, used, disclosed, and protected.

16. Changes to These Terms

We may update these Terms & Conditions to reflect changes in business practices, legal requirements, or website functionality.

Updated terms will be published with a revised effective date. Changes will apply subject to applicable law and any existing contractual commitments.

17. Governing Law

These terms are governed by applicable United States federal law and the laws of California, subject to any mandatory legal protections or jurisdictional requirements.

18. Contact Information

For questions about these Terms & Conditions, contact:

San Ysidro Car Express Shipping

Address: 144-46 E San Ysidro Blvd, San Ysidro, CA 92173, USA

Phone: (619) 492-4307

Email: info@sanysidrocarexpressshipping.com

Website: sanysidrocarexpressshipping.com